We love what we do here at South Shore Computer Repair but it’s not often that we get to spend 20 minutes of our day rolling on the floor laughing and messing with a criminal.
It all started when “Microsoft Support” called our Marketing Chick to let her know that there was a problem with her computer and they were calling to walk her through fixing all of the problems she was having. She immediately panicked (not!) and rushed the phone to the Computer Guy so that he could work with “Microsoft Support” to get her issues resolved.
The Computer Guy is on the phone with “Microsoft Support.” It was so nice of them to call him directly to fix his “problems”…
— The Computer Guy (@SSCRepair) August 20, 2014
They are confirming that he is using Internet Explorer. Computer Guy is asking them what that means. What does that look like?…
— The Computer Guy (@SSCRepair) August 20, 2014
They are now walking him through how to enter a web URL in the browser. The Computer Guy is befuddled; they’re working hard to help him…
— The Computer Guy (@SSCRepair) August 20, 2014
They’re having hard getting the Computer Guy to understand how to use the “run” command. They’re oh-so-patient with him, though…
— The Computer Guy (@SSCRepair) August 20, 2014
In case you haven’t figured it out yet: Our Marketing Chick just got the SCAM Microsoft support phone call. Computer Guy is messing w/them.
— The Computer Guy (@SSCRepair) August 20, 2014
That is 20 minutes of their time they will never get back! Microsoft will NEVER call you to give you support. HANG UP when you get this call
— The Computer Guy (@SSCRepair) August 20, 2014
Just got the “Microsoft Support” scam phone call. The Computer Guy at @SSCRepair & I had a great time messing w/them & live tweeting call — Sherri Hartlen-Neely (@shartlen) August 20, 2014
That’s right, folks; it’s a S-C-A-M! Microsoft (or Google or Bing or a hundred other companies) are not monitoring your computer and calling you when they see you’re having a problem. Never. Not. No way.
While we encourage everyone to have some fun with these folks if and when they call you, under no circumstances should you do what they are telling you to do. Never. Not. No way.
If you’re having real computer issues, call your favorite IT person or computer repair shop (hopefully that’s us!) and work with them to resolve your issues.
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